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Guest Experience Lead (GEL)

Job

McDonald’s

Bloomington, IL (In Person)

$33,280 Salary, Full-Time

Posted 03/24/2026 (Updated 20 hours ago) • Actively hiring

Expires 6/21/2026

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Job Description

Guest Experience Lead Pay:
$15-$17 per hour (depending on experience)
Position Description:
Become a Guest Experience Lead at McDonald's ! Your focus is delivering outstanding customer service and ensuring every guest leaves happy. You'll support the team and help create a welcoming, efficient restaurant environment.
Key Responsibilities:
Welcome customers and assist with kiosks or mobile orders Resolve customer service issues quickly and professionally Support team members during busy periods Promote digital ordering and loyalty programs
Qualifications:
Positive attitude and commitment to customer satisfaction Ability to work in a team Flexible schedule including evenings and weekends, if required
Benefits:
Tuition assistance at any accredited institution Free college through Colorado Technical University Online 401(k) with company match Free meal while working 30% discount at McDonald's nationwide with the app
Pay Transparency Statement:
Pay range: $15-$17 per hour , depending on experience and qualifications. Benefits are included as listed above.

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