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Holiday Inn & Suites by IHG / Burger Theory

Front Desk Agent

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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No experience needed
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Job Description

We are seeking a Front Desk Agent with exceptional guest services skills to become a part of our team!
Responsibilities:
Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments ​
Qualifications:
Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills
Job Type:
Part-time Pay:
From $15.00 per hour
Benefits:
401(k) Flexible schedule Paid time off
Experience:
Front desk: 1 year (Preferred)
Hospitality:
1 year (Preferred)
Work Location:
In person