Hotel Front Desk Guest Service Agent Residence Inn East Peoria East Peoria, IL Job Details Part-time $15 - $16 an hour 6 hours ago Benefits Employee discount Qualifications Microsoft Outlook Spreadsheets Individual consumer customer service Full Job Description Residence Inn by Marriott in East Peoria , is currently looking for a Front Desk Guest Service Agent to join our team! We are looking for outgoing individuals who are able to work variable hours including weekends.

Hotel Address:

201 Eastlight Court, East Peoria, Illinois 61611

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Essential Duties and Responsibilities:

Provides high-quality customer service. Handles guest reservations. Answers and transfers phone calls. Handles guest check-ins and outs along with questions, complaints, etc. Other duties as required with the department.

Qualifications and Requirements:

Previous hotel or relevant customer service experience. Proficient in Microsoft Excel, Word, and Outlook. Ability to work a flexible schedule including weekends. EOE/AA/Disabled Veteran Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.