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Guest Service Agent/Front Desk Part-Time
Job
The Forester Hotel a Hyatt Place Hotel
Lake Forest, IL (In Person)
$36,660 Salary, Part-Time
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Job Description
Guest Service Agent/Front Desk Part-Time The Forester Hotel a Hyatt Place Hotel Lake Forest, IL Job Details Full-time $17.00
- $18.
Full Job Description AM/PM/Weekend Shifts Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using the hotel's computer system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel services, amenities, and local attractions
- Assist guests with luggage and other requests
- Handle guest complaints or concerns in a timely and efficient manner
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficiency in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Problem-solving skills to handle guest issues or complaints
- Attention to detail for accurate data entry and record keeping
Note:
Previous experience in a similar role or in the hospitality industry is preferred, but not required. Training will be provided. Please submit your resume along with a cover letter highlighting your relevant experience to be considered for this position.Job Type:
Full-time Pay:
$17.00- $18.