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HP
Hyatt Place Bloomington-Normal
Front Desk / Guest Service Representative
Career Insights for Hotel Desk Clerk
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Scorecard
Based on Illinois data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,934 / year median in Illinois
Job Description
We are seeking a Front Desk Agent who is attentive, enthusiastic and can consistently provide excellent customer service. The Front Desk Agent will be responsible for greeting guests, checking in and out of hotel guests and providing accurate hotel information. System training will be provided. The ideal candidate will have experience working in hospitality and a professional demeanor that enables them to work well in a high-volume setting.