Front Desk Agent

Front Desk Agent - Guest Experience Riverview Inn & Suites Join a team where hospitality matters, people come first, and every guest interaction is an opportunity to create something memorable. We are looking for an energetic, guest-focused Front Desk Agent who is passionate about delivering elevated service and being part of a team that takes pride in every detail of the guest experience. This is a great opportunity for someone who thrives in a fast-paced hotel environment and wants to grow within hospitality. What You'll Do Be the first and last impression for every guest, creating a warm, welcoming, and elevated experience Manage check-ins, check-outs, reservations, and guest requests with accuracy and efficiency Deliver exceptional service by anticipating guest needs and going above and beyond expectations Resolve guest concerns with urgency, professionalism, and a solutions-focused mindset Partner closely with housekeeping, maintenance, and leadership teams to ensure seamless guest experiences Help create a positive, energized front desk environment that reflects our service standards every day Who You Are Prior hotel front desk or hospitality experience is required Passionate about hospitality and creating memorable guest experiences Friendly, outgoing, and naturally service-oriented Strong communicator who stays calm, focused, and professional in fast-paced situations Highly flexible with availability to work all shifts including mornings, evenings, overnights, weekends, and holidays A dependable team player who takes pride in delivering exceptional service Why Join Us Be part of a supportive, guest-focused hospitality team Opportunity to grow and develop within a growing hotel environment Work in a dynamic setting where no two days are the same A culture built on teamwork, service excellence, and pride in what we do If you love hospitality, enjoy working with people, and want to be part of a team that truly cares about the guest experience—we'd love to meet you.

Pay:

From $16.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Paid time off Professional development assistance

Work Location:

In person