Benefits Include:

Tuition Reimbursement, Free Room Nights and

MANY MORE

\nFull TimeUSCASan Francisco

United States1 day ago Opening\n47\n0\n145\n0\nIndustry
Hotels & Resorts\nRole
Front Office Agent\nLevel
Staff Line level\nDepartment
Front of House\nFull Time\nPosted at: 11 Aug 2026\n

Last Date:

07 Sep 2026\nSalary Details\nCompetetive Salary Offered\nJob Description\nDescription\nAt Hyatt, we believe in the power of belonging

of making people feel at home no matter where they are in the world.

We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job

it's a career for people who care.

\nWith our stunning California location, Embarcadero Center is literally at your feet. Our financial district hotel's newly renovated guest rooms and suites offer a sophisticated urban-modernist haven in downtown with superb amenities for a dynamic stay near San Francisco's Embarcadero. A multimillion-dollar renovation has transformed our Embarcadero Center hotel's spacious guest rooms and suites into sophisticated urban retreats, with inviting modernist style in a natural palette, the latest amenities and spectacular balcony views of the city or San Francisco Bay.\nHyatt Regency San Francisco is seeking a professional, welcoming, and service-focused Front Office Host to join our Front Office team. This position serves as a primary point of contact for guests and plays an important role in creating a warm, polished, and efficient arrival and departure experience.\nThe Front Office Host supports guest check-in and check-out, answers guest questions, provides hotel and local information, and assists with general front office and lobby operations. The ideal candidate is courteous, detail-oriented, and able to provide calm, attentive service in a fast-paced hotel environment.\nKey Responsibilities\nWelcome guests warmly upon arrival and provide a professional farewell upon departure.\nAssist guests with the check-in and check-out process in accordance with hotel procedures.\nRespond to guest inquiries regarding hotel services, amenities, hours of operation, and local area information.\nProvide accurate information about transportation options, nearby attractions, dining, shopping, and San Francisco points of interest.\nSupport the front desk team with guest service needs, lobby assistance, and general front office operations.\nHandle guest questions, concerns, and special requests with professionalism and care.\nAssist with room assignments, key issuance, folio review, and related front office tasks as directed.\nCommunicate guest preferences, service requests, VIP notes, and operational updates to the appropriate departments.\nMaintain a clean, organized, and welcoming front office and lobby area.\nSupport group arrivals, high-volume check-in periods, and special guest arrivals as assigned.\nWork closely with Front Desk, Guest Services, Bell, Concierge, Housekeeping, Security, and other hotel departments to support guest satisfaction.\nFollow all hotel policies, safety procedures, privacy standards, and union work guidelines.\nMaintain a polished appearance and professional demeanor at all times.\nPerform other front office duties as assigned within the scope of the position.\nThis is an hourly position with a compensation of $36.06 per hour.\n

We Offer Excellent Benefits:

\nFree Room Nights, Discounted and Friends & Family Room Rates\nMedical, Prescription, Dental, and Vision Insurance\nPaid vacation, sick days, and holidays\nPaid Family Bonding Time and Adoption Assistance\nTuition Reimbursement\nFree colleague meals during shift\nEmployee Stock Purchase Plan\nDiscounts at various retailers

Apple, AT&T, Verizon, Headspace, and many more\nWhy make a good decision when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.\nQualifications\n
Previous hotel front office, guest services, hospitality, or customer service experience preferred.\n
Strong communication and guest service skills.\n
Professional appearance, positive attitude, and warm hospitality presence.\n
Ability to remain calm and courteous in a fast-paced, guest-facing environment.\n
Strong attention to detail and ability to follow procedures accurately.\n
Good problem-solving skills and ability to respond appropriately to guest needs.\n
Ability to work effectively as part of a team and communicate clearly with colleagues.\n
Familiarity with hotel property management systems and basic computer skills preferred.\n
Knowledge of San Francisco attractions, transportation, and local area information preferred.\n
Must be able to work a flexible schedule, including mornings, evenings, weekends, and holidays.\n
Must be able to work within the scope of a union position and assigned duties.

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