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Night Auditor/Front Desk Clerk
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Hampton Inn Greenfield
Greenfield, IN (In Person)
$31,200 Salary, Full-Time
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Job Description
Night Auditor/Front Desk Clerk Hampton Inn Greenfield Greenfield, IN Job Details Part-time | Full-time $14
- $16 an hour 13 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Flexible schedule Qualifications Hospitality Computer operation Guest relations Phone communication Customer service Data reporting Front desk Telephone systems Guest services Phone etiquette Office phone management Quality data entry Customer data entry
Full Job Description Duties:
- Perform night audit functions, including reviewing and balancing daily transactions, preparing reports, and reconciling accounts
- Front desk agent
- 11pm-7am/3pm-11pm
- Greet and check-in guests in a friendly and professional manner
- Answer phone calls and respond to guest inquiries with excellent customer service
- Handle guest complaints or issues and resolve them promptly
- Assist with guest check-outs and provide accurate billing information
- Maintain accurate records of guest interactions and transactions
- Ensure the safety and security of the property during the night shift
- Monitor and respond to any emergencies or incidents that may occur
- Collaborate with other hotel staff to ensure a smooth operation during the night shift
Requirements:
- Previous experience in customer service, preferably in a hospitality setting
- Bilingual or multilingual skills are highly desirable
- Knowledge of front desk operations and hotel procedures
- Strong phone etiquette and ability to handle phone systems effectively
- Excellent communication skills, both verbal and written
- Attention to detail and ability to multitask in a fast-paced environment
- Proficient in using computer systems and software for data entry and report generation
- Ability to work independently with minimal supervision
- Flexibility to work night shifts, including weekends and holidays We offer competitive pay rates, opportunities for career advancement within the hospitality management field, and a supportive work environment.
Job Types:
Full-time, Part-time Pay:
$14.00- $16.