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CP
Clarion Pointe
Front Desk Associate
Entry-Level JobVerifiedNo experience needed
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Based on Indiana data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,205 / year median in Indiana
Job Description
Job Summary We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our Hotel. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive environment for our guests, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily business functions. Responsibilities Greet visitors and clients warmly, ensuring a professional and friendly first impression Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately Perform check in, check out and make reservations for the guests Provide customer support by addressing inquiries promptly and courteously Experience Previous Hotel experience is prefered Strong computer literacy is the plus Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Bilingual skills are a plus, facilitating communication with diverse clients and team members Demonstrated customer service experience, especially in front desk or reception roles Ability to handle phone communication professionally using proper phone etiquette and technical proficiency in multi-line systems Join us as a Front Desk Associate to be the welcoming voice of our Hotel. Your proactive approach and dedication will help foster a productive, organized, and friendly atmosphere.