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Part Time Front Desk Agent/Night Audit 3rd Shift
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Baymont by Wyndham Kokomo
Kokomo, IN (In Person)
$21,840 Salary, Part-Time
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Job Description
Job Summary Join our vibrant hospitality team as a Front Desk Agent and Breakfast Attendant, where you'll be the welcoming face of our hotel and the first point of contact for our guests. This dynamic role combines guest reception, check-in and check-out procedures, and ensuring a delightful breakfast experience. Your energetic attitude and exceptional customer service skills will create memorable stays for our visitors, fostering guest loyalty and positive reviews. If you thrive in a fast-paced environment and love engaging with people from diverse backgrounds, this is the perfect opportunity to showcase your hospitality talents. Duties Greet guests warmly upon arrival, assist with check-in/check-out processes, and provide information about hotel amenities. Manage multi-line phone systems with professionalism, handling reservations, inquiries, and guest requests efficiently. Prepare and serve breakfast items in accordance with health and safety standards, ensuring a pleasant dining experience. Maintain cleanliness and organization of the breakfast area, restocking supplies as needed. Provide exceptional guest services by addressing inquiries, resolving issues promptly, and ensuring guest satisfaction. Support hotel management with administrative tasks such as logging guest information, handling reservations, and updating records. Foster positive guest relations through friendly communication, bilingual support if applicable, and attentive service. Skills Strong background in hospitality management with experience in front desk operations and guest services. Multilingual or bilingual abilities to communicate effectively with diverse guests. Knowledge of hotel management systems and proficiency in multi-line phone systems. Excellent customer service skills combined with professional phone etiquette. Experience in resort or hotel environments, understanding guest relations and hospitality standards. Ability to handle night audit responsibilities or late shifts confidently when required. Demonstrated ability to manage multiple tasks efficiently while maintaining a positive attitude in a fast-paced setting. Join us to deliver outstanding hospitality experiences that leave lasting impressions! We are committed to fostering an inclusive environment where energetic team members can thrive while providing top-tier guest care. All positions are paid roles dedicated to creating welcoming spaces for every visitor who walks through our doors.