United States1 day ago Opening\n40\n0\n202\n0\nIndustry
Hotels & Resorts\nRole
Front Office Agent\nLevel
Staff Line level\nDepartment
Front of House\nFull Time\nPosted at: 07 Aug 2026\n

Last Date:

03 Sep 2026\nSalary Details\nCompetetive Salary Offered\nJob Description\nFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.\nA little taste of your day-to-day:\nEvery day is different, but you'll mostly be:\n

Kicking off truly memorable guest experiences with the warmest of welcomes\n
Acknowledging IHG Rewards Club members and returning guests in person or over the phone\n
Taking, managing, and receiving payments for guest bookings\n
Making the check-in and check-out process feel swift and seamless\n
Staying one step of our guests' needs to anticipate requests and offer tailored recommendations\n
Being our guests' trusted contact
helping with everything from bill issues to restaurant recommendations\nWhat We need from you:\n
Communication skills
guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to\n
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories\n
Fluency in the local language
extra language skills would be great, but not essential\n
Literate and tech-savvy
you'll need a good grasp of reading, writing, basic maths and computer skills\nWhat you can expect from us:\nWe give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life
including a full uniform, impressive room discounts and some of the best training in the business.

\nOur mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.\nIHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well

both inside and outside of work
and through our myWellbeing\nframework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

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