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IH
IHG Hotels & Resorts
Agent Front Desk
Career Insights for Hotel Desk Clerk
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Based on Kansas data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,502 / year median in Kansas
Job Description
Agent Front Desk
Full TimeFort Leavenworth
- United States23 days ago Opening 2.1k 0 9.9k 0 Industry
- Hotels & Resorts Role
- Front Office Agent Level
- Staff Line level Department
- Front of House Full Time Posted at: 07 Aug 2026
Last Date:
03 Sep 2026 Salary Details Competetive Salary Offered Job Description First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you'll mostly be:- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging IHG Rewards Club members and returning guests in person or over the phone
- Taking, managing, and receiving payments for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
- Being our guests' trusted contact
- helping with everything from bill issues to restaurant recommendations What We need from you:
- Communication skills
- guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the local language
- extra language skills would be great, but not essential
- Literate and tech-savvy
- you'll need a good grasp of reading, writing, basic maths and computer skills What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life
- including a full uniform, impressive room discounts and some of the best training in the business.
- both inside and outside of work
- and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.