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Elite Investments DBA Hampton Inn Topeka

Front Desk Associate

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description

Kansas Hospitality is seeking a friendly, dependable, and customer-focused Front Desk Associate to join our hospitality team. If you enjoy working with people, providing exceptional guest service, and thrive in a fast-paced environment, we would love to hear from you Duties Greet guests with a warm and professional attitude. Check guests in and out efficiently. Answer phone calls and respond to guest inquiries. Process reservations and update guest information. Handle guest requests, concerns, and complaints professionally. Maintain accurate records and cash handling procedures. Coordinate with housekeeping and maintenance teams to ensure guest satisfaction. Perform other front desk and administrative duties as assigned. Perform cleaning and upkeep of the Lobby and entrance Qualifications and Requirement Previous hotel or customer service experience preferred, but not required. Excellent communication and interpersonal skills. Strong attention to detail and organizational abilities. Basic computer skills and ability to learn hotel management software. Ability to work independently and as part of a team. Reliable, punctual, and professional appearance. Flexible availability and willingness to cover shifts Weekends, holidays, and different shifts Customer/guest service Telephone and computer skills Problem solving and dealing with guests professionally Reliability and teamwork Interest in advancement toward supervisor/management
Pay:
$14.00 - $16.00 per hour
Benefits:
Employee discount Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements