Guest Service Agent/Front Desk - Hotel

DOUBLETREE BY HILTON WICHITA AIRPORT - 3.6

Wichita, KS Job Details Full-time From $14 an hour 16 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Foreign language proficiency Multilingual Phone communication In-person customer service Telephone systems Multi-line phone systems Receptionist experience within hospitality industry Office phone management Full Job Description Doubletree by Hilton Wichita Airport is looking for Team Members to join our Front Desk department. We offer competitive wages, benefits, and room rate discounts all over the world. We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry , we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Qualifications Strong customer service skills with a focus on guest satisfaction Previous experience in a hotel or hospitality environment Proficient in front desk operations and guest services Excellent phone etiquette and communication skills Ability to manage multi-line phone systems effectively Knowledge of hospitality management principles is a plus Bilingual or multilingual abilities are advantageous

Pay:

From $14.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person