We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation for the 3p-11p shift. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Maintain updated records of bookings and payments Clean your desk area before leaving Manage money 3pm-11pm shift ONLY Skills Customer service experience Excellent communication and organizational skills
Job Type:
Part-time Pay:
$11.00 - $12.00 per hour
Benefits:
Employee discount Flexible schedule Ability to
Commute:
Bowling Green, KY 42103 (Required) Ability to
Relocate:
Bowling Green, KY 42103: Relocate before starting work (Required)