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Front Desk Team Member
Job
The Clever Canine Training Center
Louisville, KY (In Person)
$29,120 Salary, Full-Time
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Job Description
Job Overview The Front Desk Associate is the welcoming face of The Clever Canine Training Center. This role is responsible for creating a positive experience for clients and their dogs while ensuring the daily operations of the facility run smoothly. We're looking for someone who is organized, friendly, dependable, and passionate about dogs. The ideal candidate thrives in a fast-paced environment, enjoys building relationships with pet parents, and can confidently multitask while maintaining a calm, professional demeanor. Responsibilities Greet clients, dogs, and visitors with a warm and welcoming attitude Check dogs in and out of training, enrichment, and daycare programs Answer phone calls, emails, and client inquiries in a timely and professional manner Schedule appointments, consultations, evaluations, and training services Process payments and maintain accurate client records Assist pet parents with questions regarding programs, services, and add-ons Support trainers and staff with daily operational needs Maintain a clean, organized, and professional front desk and lobby area Monitor inventory and restock retail and office supplies as needed Ensure all vaccination records and required paperwork are up to date Social Media Posting Skills Proficiency in computer literacy including Microsoft Office (Word, Excel, Outlook), Social Media Platforms Excellent phone etiquette with experience managing multi-line phone systems in a professional setting Excellent communication and customer service skills Strong organizational and multitasking abilities Comfortable working around dogs of all breeds, sizes, and energy levels Positive, team-oriented attitude Ability to work independently and in a fast-paced environment Previous customer service, reception, veterinary, kennel, or pet industry experience is preferred but not required At The Clever Canine, we believe in creating a supportive environment for both dogs and their humans. We're looking for someone who is reliable, compassionate, and excited to be part of a team dedicated to helping dogs build confidence, learn, and thrive. If you love dogs, enjoy connecting with people, and want to make a positive impact every day, we'd love to meet you.