Front Desk Associate

Front Desk Associate Hilton Garden Inn Baton Rouge Airport - 3.5 Baton Rouge, LA Job Details Part-time | Full-time From $14 an hour 15 hours ago Benefits Health insurance Vision insurance Employee discount Qualifications Guest relations Night audit Greeting customers Financial report writing English Hotel experience Full Job Description As Front Desk Agent, you will: Great all customers who approach the front desk in a hospitable manner Check-in arriving guests in the most efficient manner possible, following established procedures Review arriving reservations for the date early in the shift, checking for special requests, VIPs, etc, pre assigning rooms as necessary. Count cash drawer at beginning and end of shift. Prepare shift deposit accurately. Compare housekeeping reports with the folio bucket at the beginning of the PM shift or when housekeeping is finished. Enter all wake-up calls accurately Handle complaints efficiently and effectively Post room and tax accurately, verifying postings to the Housekeeper's and Rooms Revenue Report. Balance all income within proper areas. Prepare the Daily Sales and Revenue Report. Perform all activities of a Front Desk Clerk. Follow Night Auditor's Checklist completely. Set up Continental Breakfast presentation. Complete required reports correctly. Assemble audit bag. Closeout day on the register. Check and change any ribbons, paper, etc., as needed. Do any last-minute ordering for breakfast. Open lobby doors at the assigned time. Perform other duties as needed. Fundamental Requirements Prior experience as a Front Desk Clerk or Night Auditor is required. To be successful, you will need basic English communication skills. This job requires standing and walking 100% of the time, regularly bending, pushing, pulling, carrying, and the ability to perform repetitive motions for the entire shift. This job requires you to be able to push, pull, or lift a minimum of 20lbs.

Job Types:

Full-time, Part-time Pay:

From $14.00 per hour

Benefits:

Employee discount Health insurance Vision insurance

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person