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Coushatta Casino Resort

Guest Services Representative-632010

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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Based on Louisiana data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$26,811 / year median in Louisiana

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Job Description

Responsible for providing accurate, timely information to guests about Hotel policies, services and amenities, ensuring optimum guest service and satisfaction. EDUCATION and/or
EXPERIENCE
High School diploma or GED required. Some college courses in Hotel Management preferred. Previous guest service experience preferred.
SPECIAL QUALIFICATIONS
Must possess excellent communication and organizational skills. Previous Hotel/Motel experience preferred. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times.