Job Summary:

We are seeking a Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.

Duties:

Greet and check-in guests in a friendly and professional manner
Answer phone calls and direct inquiries to the appropriate department
Assist guests with requests and provide information about hotel services
Handle reservations and cancellations accurately
Process payments and maintain guest accounts
Ensure the lobby area is clean and presentable

Requirements:

Proven experience in guest relations or customer service
Customer service skills
Knowledge of front desk operations and phone systems
Strong phone etiquette and interpersonal skills
Background in hospitality, guest services, or hotel management This position offers an opportunity to work in a dynamic environment with potential for growth.

If you have a passion for delivering exceptional service and enjoy interacting with people from diverse backgrounds, we encourage you to apply for this role.

Job Types:

Full-time, Part-time Pay:

$12.00

$14.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Experience:

Hotel experience: 1 year (Preferred) Ability to

Commute:

La Place, LA 70068 (Required) Ability to

Relocate:

La Place, LA 70068: Relocate before starting work (Required)

Work Location:

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