Front Desk Agent/Night Auditor Hotel Provincial New Orleans, LA Job Details Full-time $14 - $15 an hour 23 hours ago Benefits Free parking Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Computer operation Teamwork Customer service Night audit Computer literacy High school diploma or GED Computer skills

Full Job Description About Us:

Located in the heart of the historic French Quarter, our boutique hotel offers a warm, intimate setting for guests seeking an authentic New Orleans experience. We are committed to personalized service and creating memorable stays, and we're looking for an enthusiastic Front Desk Agent/Night Auditor to join our team.

Job Summary:

As the first point of contact, the Front Desk Agent plays a key role in delivering a smooth and welcoming guest experience. Responsibilities include handling check-ins and check-outs, managing reservations, assisting with guest inquiries, and ensuring every stay exceeds expectations.

Key Responsibilities:

Greet guests with a friendly, professional attitude Manage check-ins, check-outs, and reservations Provide information about hotel services and local attractions Respond promptly to guest needs and concerns Maintain accurate guest accounts and handle transactions securely Coordinate with other departments to support guest needs Keep the front desk area clean and organized Deliver outstanding customer service at all times Work flexible shifts, including nights, weekends, and holidays

Requirements:

Previous hotel experience preferred but not required Strong communication and multitasking skills Basic computer knowledge and willingness to learn new systems Professional, positive, and team-oriented attitude Ability to stand for extended periods and lift up to 25 pounds

Preferred Qualifications:

Hospitality or customer service experience Familiarity with the French Quarter and local attractions

Compensation:

Competitive hourly pay based on experience, along with a supportive and engaging work environment. How to

Apply:

Please submit your resume and a brief cover letter highlighting your experience and interest in the role. We look forward to welcoming you to our team!

Job Type:

Full-time Pay:

$14.00 - $15.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Free parking Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required)

Hotel :

1 year (Required)

Front De:

1 year (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Ability to

Commute:

New Orleans, LA 70116 (Required)

Work Location:

In person