Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Front Desk Agent/Night Auditor
Job
Holiday Inn Express Pineville
Pineville, LA (In Person)
$20,800 Salary, Part-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
24
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Job Description Job Summary Guest Service Agents are employed to ensure a happy and welcoming experience for every guest. They must have a flexible schedule and be able to work all shifts. Shifts are 7am
- 3pm, 3pm
- 11pm, and 11pm
- 7am.
YOU ARE NOT GUARANTEED FULL TIME.
You are awarded days/hours/shifts based upon your performance. Responsibilities and Duties- Provides guest service at the front desk while using standards of service.
- Verify accuracy of guest accounts by balancing departmental income, run computerized update and compile, mathematically verify and record all revenue produced by the hotel's operation.
- Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures.
- Audit and reconcile; if necessary post any corrections.
- Separate the work accordingly and balance all work, using computer systems.
- Close end of the day on all applicable computer systems.
- Reconcile outlet work and separate the checks by type of payment.
- Organize and compile paperwork as needed
- Timely and appropriate communication with management and local authorities during an incident or emergency.
- Represent hotel management during the graveyard hours.
- Other duties and responsibilities as assigned.
- The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
- Maintain a safe work environment for co-workers and a safe hotel for guests.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to communicate, verbally and in writing, effectively with guests and coworkers.
- Respond to guest requests.
- Strong organizational skills with attention to detail.
- Ability to compile facts and figures.
- Ability to operate personal computer and calculator.
- Telephone etiquette skills needed.
- Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers.