Front Desk Agent Choice Boston, MA Job Details Full-time $18 - $20 an hour 20 hours ago Qualifications Computer literacy Filing Administrative experience Organizational skills Clerical experience Time management Full Job Description Job Overview We are seeking a professional and personable Front Desk Agent to join our dynamic team. In this role, you will serve as the first point of contact for visitors and clients, managing front desk operations with efficiency and courtesy. Your responsibilities will include handling multi-line phone systems, providing exceptional customer service, and supporting office management tasks. The ideal candidate will possess strong organizational skills, technical proficiency, and a welcoming demeanor to ensure a positive experience for all who interact with our organization. Responsibilities Greet visitors and clients warmly, ensuring a professional and friendly environment at all times. Manage multi-line phone systems, directing calls accurately and courteously while maintaining excellent phone etiquette. Handle data entry tasks with precision, including maintaining accurate records and updating spreadsheets. Support office management activities such as filing, calendar management, and scheduling appointments. Utilize productivity software such as Microsoft Office (Word, Excel) to prepare documents, reports, and correspondence. Assist with clerical duties including proofreading, document formatting, and maintaining organized filing systems. Provide customer support by addressing inquiries promptly via phone or email and ensuring client communication is clear and professional. Perform general administrative tasks to support daily office operations efficiently. Maintain computer literacy and technical proficiency to adapt to various office management software tools. Prioritize tasks effectively to enhance overall productivity and ensure timely completion of responsibilities. Skills Proven experience with office management, administrative support, or front desk roles. Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), spreadsheets, and data entry. Familiarity with QuickBooks or similar accounting software is preferred. Excellent organizational skills with the ability to manage multiple tasks simultaneously. Effective communication skills in person and over the phone; bilingual abilities are a plus. Demonstrated ability to handle multi-line phone systems with professionalism. Attention to detail in proofreading, document preparation, and record keeping. Strong time management skills to meet deadlines consistently. Customer service orientation with a friendly yet professional approach. Experience in clerical tasks such as filing, calendar management, and document processing. Ability to adapt quickly to new technologies and office procedures. This position offers an engaging work environment where your organizational talents and customer service skills will be valued. We welcome candidates who are eager to contribute positively to our team while developing their administrative expertise. All roles are paid positions that support our commitment to fair employment practices. #CHE123

Pay:

$18.00 - $20.00 per hour

Work Location:

In person