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Tru by Hilton

Front Desk Agent

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Job Description

Front Desk Agent Tru by Hilton - 3.0 Brockton, MA Job Details Full-time $17 - $18 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Computer literacy Administrative experience Organizational skills Multi-line phone systems Office management Time management Full Job Description Overview We are seeking a dynamic and personable Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will be responsible for creating a positive first impression for visitors, clients, and team members while efficiently managing front office operations. Your energetic approach and excellent communication skills will ensure smooth daily activities, foster professional relationships, and uphold the high standards of our organization. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced environment. Responsibilities Greet visitors and clients warmly, providing exceptional customer service and ensuring a positive experience from arrival to departure Manage multi-line phone systems with professionalism, directing calls accurately and courteously Handle all front desk duties including check-ins, check-outs, and maintaining visitor logs Utilize office management software and productivity tools such as Microsoft Office, spreadsheets, and data entry applications to organize schedules and records Maintain organized filing systems, manage calendars, and coordinate appointments using calendar management tools Perform clerical tasks such as proofreading documents, word processing, and preparing correspondence with attention to detail Support administrative functions including filing, document management, and basic bookkeeping using QuickBooks or similar accounting software Experience Proven office or administrative experience with strong organizational skills and attention to detail Demonstrated proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and data entry skills Experience handling multi-line phone systems with excellent phone etiquette and communication skills Bilingual abilities are highly desirable to assist diverse client needs effectively Prior customer service or front desk experience that showcases professionalism, patience, and problem-solving capabilities Familiarity with office management tasks such as calendar coordination, filing systems, and client communication processes Technical proficiency in office productivity software combined with strong time management skills to prioritize tasks efficiently Join us as a Front Desk Agent where your enthusiasm for delivering outstanding service will shine! Be part of a team dedicated to creating a welcoming environment while honing your administrative talents through meaningful responsibilities. This paid role is perfect for motivated individuals eager to grow their career in office management and customer support.
Pay:
$17.00 - $18.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance