We are looking for a friendly, reliable, and customer-focused Front Desk Agent to join our hotel team. The Front Desk Agent will be responsible for providing excellent guest service, handling check-ins and check-outs, answering guest inquiries, and assisting with general front desk operations. Key Responsibilities Welcome guests with a warm and professional attitude. Process guest check-ins and check-outs accurately and efficiently. Handle reservations, room assignments, and guest requests. Answer phone calls, emails, and guest inquiries. Address guest concerns and assist with resolving issues professionally. Communicate guest needs and important information with other hotel departments. Maintain accurate records and complete required front desk paperwork. Follow hotel policies, procedures, and safety standards. Maintain a clean, organized, and welcoming front desk area. Provide information about hotel amenities, local attractions, and services. Perform other duties as assigned by management. Qualifications Previous hotel or customer service experience preferred. Excellent communication and interpersonal skills. Professional, friendly, and welcoming personality. Strong attention to detail and organizational skills. Ability to multitask and remain calm in a fast-paced environment. Basic computer skills; experience with hotel property management systems is a plus. Ability to work flexible hours, including weekends and holidays. Must be dependable and able to work well independently and as part of a team.

Pay:

From $20.00 per hour Expected hours: 40.0 per week

Work Location:

In person