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PI
Providence-Seekonk Inn
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
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Based on Massachusetts data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$35,809 / year median in Massachusetts
Job Description
Busy hotel seeking Front Desk Agent for afternoon and evening shifts. We are looking for an organized, professional "people-person" to work at the Front Desk. You will handle all types of guest requests and issues and keep up with some light cleaning in the lobby and public areas of the hotel. The ideal candidate can self-supervise and manage their time well. You will be responsible for checking guests in and out; answering the phones; making reservations; handling billing inquiries; resolving complaints; recommending local eateries, events, and attractions; folding laundry for the hotel; maintaining a clean and inviting lobby area, etc. Weekend availability is a MUST!