Summary As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. Your core skills in hospitality and guest services will be vital in managing check-ins and addressing guest inquiries. With premium skills in hospitality management and multilingual communication, you will enhance the guest experience and resolve any issues efficiently. Additionally, your relevant skills in handling multi-line phone systems and guest relations will contribute to a seamless operation, making you an integral part of our hotel team. Qualifications Strong customer service skills with a focus on guest satisfaction Experience in front desk operations within a hotel or resort environment Proficient in handling multi-line phone systems and effective communication Multilingual abilities to cater to diverse clientele Knowledge of hospitality principles and practices Familiarity with guest relations and hospitality etiquette Hilton is an amazing company to work for, with several employee benefits. The BEST advantage of joining our team is the Team Member Travel Program through Hilton. Working for a hotel that operates 24 hours a day, 7 days a week, we would like for applicants to be available nights, weekends and holidays to staff the needs of the hotel properly.

Job Types:

Full-time, Part-time Pay:

$16.50 - $17.50 per hour

Benefits:

Employee discount Free parking Paid time off People with a criminal record are encouraged to apply

Work Location:

In person