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Country Inns & Suites

Front Desk Agent

Career Insights for Hotel Desk Clerk

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Scorecard

Based on Maryland data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$31,723 / year median in Maryland

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Job Description

Responsibilities:
Checking Guest In & Out Handling Financial Transactions Creating Reservations Answer customer questions on the phone. Take messages or direct calls to appropriate person. Field complaints and deal with customer concerns. Provide directions and information on local services and attractions. Perform clerical duties.
Job Type:
Full-time Pay:
From $16.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person