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The Spinnaker Hotel
Front Desk Clerk
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$31,723 / year median in Maryland
Job Description
Overview We are seeking a friendly, reliable, and customer-focused Front Desk Clerk to join our team at a busy hotel in Ocean City, Maryland . The Front Desk Clerk is the first point of contact for our guests and plays a key role in creating a welcoming and positive experience. If you enjoy working with people, staying organized, and being part of a fast-paced hospitality environment, we would love to hear from you! Responsibilities Greet guests in a friendly and professional manner Check guests in and out of the hotel Answer phone calls and assist with reservations Provide information about the hotel and local attractions Handle guest questions and resolve issues promptly Process payments and maintain accurate records Coordinate with housekeeping and maintenance when needed Maintain a clean and organized front desk area Qualifications Customer service or hospitality experience preferred Strong communication and interpersonal skills Basic computer skills Ability to multitask in a fast-paced environment Reliable and punctual Must be able to work weekends and holidays Schedule Day shift Evening shift Weekend availability required We look forward to welcoming a motivated and dependable team member to our hotel team!