Front Desk Agent Red Roof Plus - 3.2 Oxon Hill, MD Job Details Part-time $15.50 - $16.50 an hour 12 hours ago Benefits Employee discount Qualifications Record keeping Computer operation Customer communication Guest relations High school diploma or GED Data entry Full Job Description Front Desk Agent -

Hotel Position Summary:

We are seeking a reliable and customer-focused Front Desk Agent to join our team. This role is responsible for providing excellent guest service, managing check-ins and check-outs, and ensuring a smooth and welcoming experience for all guests. Prior hospitality or customer service experience is preferred.

Schedule:

Must be available to work weekends (Saturday & Sunday)

Weekdays:

7 AM - 3 PM or 3 PM - 11

PM Key Responsibilities:

Greet guests in a friendly and professional manner Perform guest check-in and check-out efficiently Handle reservations, cancellations, and room assignments Respond to guest inquiries and resolve complaints promptly Process payments and maintain accurate records Communicate effectively with housekeeping, maintenance, and other departments Follow all hotel policies and procedures Maintain a clean and organized front desk area

Qualifications:

High school diploma or equivalent Prior hospitality or customer service experience preferred Basic computer skills (email, data entry, reservation systems) Strong communication and multitasking abilities Professional demeanor and problem-solving skills Serious candidates only.

• Please note:
• Only candidates who meet the qualifications and requirements of this position will be contacted for an interview.
• Candidates must possess no disqualifying criminal history and must be able to successfully pass a background check as a condition of employment.

Pay:

$15.50 - $16.50 per hour

Benefits:

Employee discount Application Question(s): Have you ever been convicted of a felony or misdemeanor that would impact your ability to perform the duties of this position? Are you willing and able to undergo and successfully pass a criminal background check as a condition of employment? Have you ever been terminated from employment for violations related to security, ethics, workplace conduct, or confidentiality? Do you have any pending criminal charges or ongoing investigations that may affect your eligibility for employment?

Education:

High school or equivalent (Required)

Experience:

Customer Service:

1 year (Preferred)

Language:

Spanish (Preferred) Ability to

Commute:

Oxon Hill, MD 20745 (Preferred)

Work Location:

In person