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M
Marriott | NLX
Lobby Attendant (U)
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
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Based on Maryland data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$31,723 / year median in Maryland
Job Description
Lobby Attendant (U)
EducationHigh school diploma or equivalent preferred.
ExperienceNo initial experience required. Ability to speak basic English required. Good communication skills required for guest interactions.
QuestionAnswer (If yes, give multiple examples)Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?
NoDoes this position have authority to commit the employer in matters that have significant financial impact?
NoDoes this position have authority to waive or deviate from established policies and procedures without prior approval?
NoDoes this position have authority to negotiate and bind the company on significant matters?
NoIs this position involved in planning long or short-term business objectives?
NoDoes this position represent the company in handling complaints, arbitrating disputes or resolving grievances?
NoDoes this position have authority to make an independent choice, free from immediate direction or supervision or make decisions orrecommendations that may occasionally be reviewed, revised or reversed?
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)xIdentify and distinguish colorsxStand for long periods of timexWalk extended distancesxLift/carry 6-25 lbs.xLift/carry 26-50 lbs.xLift/carry over 50 lbs.xReach hands and arms in any directionxKneel and/or stoop repeatedly
Continually works in normal office conditions and in close proximity to others.
Additional working conditions (check all that apply)xOutdoor weather conditionsExtreme cold (non-weather)Extreme heat (non-weather)xWet or humid conditionsNear moving or mechanical partsOn high precarious placesxWith fumes or airborne particlesxNear toxic or caustic chemicalsxNear risk of electrical shockNear loud noisesIn areas of strong vibrationx
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment w the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
This position offers health care benefits, retirement benefits, earned paid time off (including sick leave w applicable), life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility waiting period, contribution, and other requirements and conditions.
Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be w you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
Gaylord EntertainmentJOB DESCRIPTIONJob Title:
Attendant LobbyDepartment:
Public SpaceCompany:
Gaylord HotelsReports To:
Asst Mgr Public SpaceSupervises:
N/AJob Description Date:
1/11/07Job Purpose:
Two to three sentences describing the overall purpose of the jobPerform a combination of cleaning duties to maintain cleanliness in designated public space areas according to established procedures.Job Responsibilities:
Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that doesnot represent at least 10% of the job's time. Please include supervisory responsibilities.1.Clean public space areas including restrooms, lobbies, meeting rooms, ballrooms, guest corridors, restaurants, back of the house andexterior areas according to preset standards and procedures.2.Empty wastebaskets, ash urns and transport other trash and waste to disposal areas according to preset standards and procedures.3.Change light bulbs in public space light fixtures.4.Clean and maintain cleaning equipment according to preset standards and procedures.5.Enter, respond to and close maintenance system work orders as required.6.Report maintenance problems immediately.7.Follow established chemical procedures.8.Follow all safety Lost and Found procedures and energy conservation guidelines.9.Provide assistance to Housekeeping areas including cleaning rooms and stripping linens as assigned according to preset standards andprocedures.10.Perform other duties as assigned.Job Qualifications:
Describe the minimum qualifications needed to complete the job responsibilities.EducationHigh school diploma or equivalent preferred.
ExperienceNo initial experience required. Ability to speak basic English required. Good communication skills required for guest interactions.
Licenses/CertificationsN/ADiscretion & Independent Judgment:
Answer all questions and provide multiple specific examples.QuestionAnswer (If yes, give multiple examples)Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?
NoDoes this position have authority to commit the employer in matters that have significant financial impact?
NoDoes this position have authority to waive or deviate from established policies and procedures without prior approval?
NoDoes this position have authority to negotiate and bind the company on significant matters?
NoIs this position involved in planning long or short-term business objectives?
NoDoes this position represent the company in handling complaints, arbitrating disputes or resolving grievances?
NoDoes this position have authority to make an independent choice, free from immediate direction or supervision or make decisions orrecommendations that may occasionally be reviewed, revised or reversed?
NoPhysical Requirements:
Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)xIdentify and distinguish colorsxStand for long periods of timexWalk extended distancesxLift/carry 6-25 lbs.xLift/carry 26-50 lbs.xLift/carry over 50 lbs.xReach hands and arms in any directionxKneel and/or stoop repeatedly
Other:
Working Conditions:
Indicate the environmental aspects of the job.Continually works in normal office conditions and in close proximity to others.
Additional working conditions (check all that apply)xOutdoor weather conditionsExtreme cold (non-weather)Extreme heat (non-weather)xWet or humid conditionsNear moving or mechanical partsOn high precarious placesxWith fumes or airborne particlesxNear toxic or caustic chemicalsxNear risk of electrical shockNear loud noisesIn areas of strong vibrationx
Other:
Varying schedule to include evenings, weekends and holidays as business dictates.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment w the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
This position offers health care benefits, retirement benefits, earned paid time off (including sick leave w applicable), life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility waiting period, contribution, and other requirements and conditions.
Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be w you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.