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SM
Southern Management Companies
Front Desk Professional
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
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Scorecard
Based on Maryland data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$31,723 / year median in Maryland
Job Description
Front Desk Professional Southern Management Companies - 3.8 Silver Spring, MD Job Details $15.30 - $19.06 an hour 11 hours ago Benefits Paid jury duty AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication High school diploma or GED Full Job Description
WHAT WE ARE LOOKING FOR
Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times.WHAT WE EXPECT FROM YOU
Provide excellent customer service at all times Be a resource for, and provide services to, residents and guests Answer all incoming calls, collect all pertinent information and route appropriately Accurately input all service requests Maintain community logs (key control, snow, resident, team member, and incident) Keep front desk and lobby clean and free of trash/debris at all times Sign for and distribute mail and/or packages Contribute to community/company engagement efforts Perform other duties as assigned by manager or supervisorJOB KNOWLEDGE & SKILLS
Strong written and verbal communication skills Basic knowledge of office terminology, procedures, and equipment Ability to keep neat and accurate records Ability to understand and follow directions Proficiency withMicrosoft Office Requirements:
High school diploma orGED Req Benefits:
Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.Southern provides:
- A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
- Company paid Group Term Life and AD&D Insurances
- Traditional and
ROTH 401
(k) with Company contribution- Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
- Continuing Education You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.