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European Wax Center

Guest Service Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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Based on Maryland data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$31,723 / year median in Maryland

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Job Description

Are you friendly, detail-oriented, and passionate about delivering an amazing guest experience? European Wax Center is looking for a Guest Service Associate to join our front desk team! If you thrive in a customer-service environment and love empowering people to feel confident, this is the perfect role for you. Position Overview As a Guest Service Associate, you are the first point of contact for our guests. You help create a welcoming, positive atmosphere while handling check-ins, check-outs, scheduling, membership sales, and product education. Strong communication skills and a polished, professional demeanor are key to success in this role. We are not hiring seasonal employees at this time.
Pay Structure Starting Pay:
$16 per hour
Bonus Opportunities:
Bi-weekly Wax Pass Bonus based on sales performance: $50-$550 Retail Conversion Bonus based on center metrics (bi-weekly) Eligibility requires working a minimum of 3 shifts per week with no call-outs.
Typical Earnings:
Most GSAs earn an additional $100-$150 in bonuses each payroll, based on: Wax Pass sales Attendance Retail conversion performance Benefits 50% off body waxing 40% off retail products One week of paid vacation after 1 year of continuous service Retirement plan eligibility after completing 1,000 hours What We're Looking For Strong customer service background Warm, professional communication skills Reliable and punctual Comfortable with sales and guest education Able to work evenings and weekends Why You'll Love Working With Us Supportive team environment Growth opportunities within the center Bonus potential with performance recognition A fun, beauty-focused workplace If you're ready to join a team that values confidence, positivity, and guest excellence, we want to hear from you.
Job Types:
Full-time, Part-time Pay:
$18.00 - $20.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person