We are seeking a friendly, professional, and customer-focused Front Desk Representative to join our hotel team. As the first point of contact for our guests, you will play a key role in creating a welcoming and memorable experience from check-in to check-out. Must have good work ethics! Front desk experience is a plus. Must be able to work overnight. 11pm - 7am, Friday thru Monday nights

Responsibilities:

Welcome guests and provide exceptional customer service. Perform guest check-in and check-out procedures accurately and efficiently. Answer phone calls, emails, and guest inquiries professionally. Process reservations, cancellations, and room changes. Handle guest requests and resolve concerns promptly. Maintain accurate guest records and payment information. Provide information about hotel amenities, local attractions, and services.

Pay:

From $15.00 per hour Expected hours: 24.0 - 32.0 per week

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Shift availability: Overnight Shift (Required)

Work Location:

In person