Guest Services Associate Employment Type:

[Full-Time / Part-Time]

Weekend Availability:

Required Available Shifts 1st

Shift:

7:00 AM•3:00 PM 2nd

Shift:

3:00 PM•11:00 PM 3rd

Shift:

11:00 PM•7:00 AM About the Position We are looking for a friendly, dependable, and hardworking Front Desk / Guest Services Associate to join our hotel team. The ideal candidate has a great attitude, strong communication skills, and a genuine desire to provide excellent service to our guests. Key Responsibilities Welcome guests and provide friendly, professional service Check guests in and out Make and manage hotel reservations Answer phones and assist with guest questions Take care of guest requests and concerns Handle guest complaints professionally and work toward a positive solution Process payments and maintain accurate guest information Communicate with other shifts and team members Help create a guest experience that results in excellent reviews and high satisfaction scores Assist with breakfast setup, restocking, and cleanup Wash, dry, fold, and organize laundry Vacuum and mop common areas Help keep the hotel clean, organized, and welcoming Assist with other hotel duties as needed What We're Looking For Reliable and dependable Must arrive on time and be ready to work at the start of every shift Strong attendance is required Weekend availability is required Excellent communication and customer service skills Friendly, positive attitude Able to handle guest complaints and difficult situations professionally Able to work independently and as part of a team Willing to pitch in and help wherever needed Takes pride in cleanliness and doing a good job Able to multitask and stay organized Important to Know This is a hands-on hotel position . Front desk employees are responsible for more than just checking guests in and out. All shifts share responsibility for laundry, breakfast, and basic cleaning of common areas . Laundry duties include washing, drying, folding, and organizing hotel laundry . Everyone is expected to help keep the laundry caught up during their shift. Reliability is extremely important. Employees are expected to show up for scheduled shifts, arrive on time, and be ready to work. Each shift depends on the previous and next shift to keep the hotel running smoothly. Weekend availability is required because the hotel operates seven days a week. We are looking for someone who is willing to work hard, have a great attitude, help the team, and provide excellent service to our guests. Apply today and join our team! I can also turn this into a clean, eye-catching \"Now Hiring\" flyer for Facebook or other job postings.

Pay:

From $15.00 per hour

Benefits:

Employee discount

Work Location:

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