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Country Inns & Suites

Experanced Front Desk Agent

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Job Description

Looking for an experienced full time front desk agent Sunday thru Saturday, Days may vary 3pm-11pm.
Responsibilities:
  • Greet and welcome guests upon arrival
  • Check guests in and out of the hotel using the computerized reservation system
  • Answer phone calls and respond to guest inquiries
  • Provide excellent customer service and address guest concerns or complaints
  • Assist guests with information about the hotel facilities, services, and local attractions
  • Handle cash transactions and maintain accurate records of payments
  • Ensure the front desk area is clean and organized
Skills:
  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Proficient in using phone systems and computerized reservation systems
  • Ability to multitask and prioritize tasks effectively
  • Attention to detail and accuracy in handling guest information This position requires working evening or night shifts, including weekends and holidays.
The Front Desk Clerk/Night Auditor plays a crucial role in providing exceptional guest experiences and maintaining the smooth operation of the hotel. If you are a friendly, organized, and customer-focused individual with excellent communication skills, we would love to hear from you. Please note that this is a part-time position with opportunities for growth within the company.
Job Type:
Full-time Pay:
From $14.00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Free parking Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance