Front Desk Agent TownePlace Suites Grand Rapids Airport - 1.0 Grand Rapids, MI Job Details Part-time | Full-time $15 - $16 an hour 6 hours ago Benefits Paid time off Employee discount Flexible schedule Qualifications Computer operation Computer literacy Administrative experience Customer support Multi-line phone systems Clerical experience Full Job Description Job Overview We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this role, you will be the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience from the moment they arrive. Your energetic approach and excellent communication skills will help foster positive relationships, manage administrative tasks efficiently, and uphold the organization's professional image. This paid position offers an exciting opportunity to develop your office management skills while contributing to a vibrant team environment. Responsibilities Greet visitors and clients warmly, providing exceptional customer service and assistance. Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette. Handle front desk operations including check-ins, appointments, and visitor sign-ins with attention to detail. Maintain organized filing systems, update spreadsheets, and perform data entry tasks with precision. Use productivity software such as Microsoft Office (Word, Excel) to prepare documents, reports, and correspondence. Support office management by coordinating calendar appointments and managing schedules efficiently. Assist with clerical duties such as proofreading documents, managing emails, and maintaining office supplies inventory. Demonstrate technical proficiency in computer literacy, QuickBooks (if applicable), and other relevant software tools to streamline daily operations. Experience Prior office experience or administrative support roles demonstrating strong organizational skills. Proven customer service background with excellent communication abilities in person and over the phone. Familiarity with office management software including Microsoft Office Suite (Word, Excel), spreadsheets, and data entry platforms. Experience handling multi-line phone systems and managing front desk responsibilities efficiently. Bilingual skills are highly desirable to effectively communicate with diverse clients and visitors. Demonstrated ability to multitask in fast-paced environments while maintaining attention to detail. Personal assistant or calendar management experience is a plus, showcasing your ability to prioritize tasks effectively. Join us as a Front Desk Agent where your enthusiasm meets professionalism! This role is vital in creating a welcoming atmosphere while supporting daily office functions with energy and precision. We value proactive individuals who thrive on delivering outstanding customer support and maintaining an organized workspace—your skills will help us shine!

Pay:

$15.00 - $16.00 per hour Expected hours: 8.0 - 40.0 per week

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person