Front Desk Agent - Part-Time (Day Shift)

Location:

Quality Inn & Suites Houghton Downtown Compensation:

$14.00 per hour

Schedule:

Part-Time/Full Time, Weekdays and Weekends as needed

Application Requirement:

Resume or completed application required About the Position Quality Inn & Suites Houghton Downtown is seeking a friendly, reliable Front Desk Agent to join our team. As the first point of contact for guests, you'll play a key role in creating a welcoming experience, managing reservations, and supporting smooth daily operations. This role offers room for professional development and future advancement within the hotel. Responsibilities Greet and check in guests, ensuring a warm and positive first impression Manage reservations through phone, online systems, and walk-ins Complete check-in/check-out procedures, including payment processing and document verification Provide information about hotel amenities, services, and local attractions Communicate with housekeeping and maintenance to meet guest needs promptly Address guest questions, concerns, and requests with professionalism Maintain accurate records and complete assigned front desk tasks Follow hotel policies and contribute to a safe, welcoming environment Qualifications Previous customer service or hospitality experience preferred (front desk experience a plus) Strong communication and interpersonal skills Ability to multitask and remain calm in a fast-paced environment Basic computer skills; familiarity with reservation systems is helpful Professional appearance and demeanor Dependable, with flexibility to assist with occasional fill-in shifts Schedule Part-Time/Full Time, Weekdays and weekends as needed Fill-in shifts as needed Compensation & Benefits Competitive pay: $14.00/hour Paid training Employee discounts on hotel stays Supportive, team-oriented work environment How to Apply Submit your resume or application to be considered. Join our team and help create memorable experiences for every guest who walks through our doors.

Pay:

From $14.00 per hour

Benefits:

Employee discount

Education:

High school or equivalent (Preferred)

Work Location:

In person