Location:

26109 Novi Rd, Novi, MI 48375 We are a new head spa business focusing on scalp care, shampoo, relaxation, and head spa services. We are looking for a friendly, responsible, and detail-oriented front desk assistant to help with customer service and daily store operations.

Responsibilities:

Greet customers and assist with check-in and checkout
Answer phone calls and reply to text messages
Help customers book, reschedule, and confirm appointments
Explain services, prices, promotions, and membership options
Register customers in the system
Assist with payment, membership redemption, and basic front desk records
Keep the front desk area clean and organized
Communicate with technicians and help keep the daily schedule running smoothly
Help with customer follow-up and review reminders

Requirements:

Comfortable speaking English with customers
Chinese / Mandarin speaking preferred
Friendly, patient, and responsible
Able to use a phone, tablet, and computer
Customer service, front desk, salon, spa, restaurant, or retail experience preferred
Weekend availability preferred
Reliable transportation required
Must be legally authorized to work in the United States This position is a good fit for someone who is organized, enjoys customer service, and can help a new spa business grow.

Pay:

From $3,800.00 per month

Work Location:

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