Weekend AM Front Desk Agent Four Points by Sheraton - 3.9 Novi, MI Job Details Full-time $15 - $17 an hour 13 hours ago Benefits Employee discount Qualifications Computer operation Hotel and accommodations payment processing Hotel policy compliance Maintaining an organized workspace Phone communication Payment processing Greeting customers Answering guest questions Property management systems (PMS) Computer skills Phone call management Hotel and accommodations guest complaints handling Clean workspace maintenance Hotel safety procedures Communication skills Entry level

Full Job Description Benefits:

Employee discounts

Weekend AM Front Desk Agent Position:

Front Desk Agent Schedule:

Saturday & Sunday mornings

Employment Type:

Part-Time We are looking for a friendly, reliable, and professional Weekend AM Front Desk Agent to join our hotel team. This position is ideal for someone who enjoys working with people and providing excellent guest service in a welcoming hotel environment. Responsibilities Welcome and assist guests with a warm, professional attitude Complete guest check-ins and check-outs accurately and efficiently Answer phone calls, emails, and guest questions Handle guest requests and resolve concerns promptly and courteously Process payments and maintain accurate front desk records Monitor the lobby and maintain a clean, organized front desk area Communicate important information with housekeeping and other hotel departments Assist with morning operations and ensure a smooth transition to the next shift Follow hotel policies and procedures to ensure guest safety and satisfaction Qualifications Excellent customer service and communication skills Friendly, dependable, and professional demeanor Ability to multitask and remain calm in a busy environment Basic computer skills and ability to learn hotel front desk software Previous hotel or customer service experience preferred, but not required Must be available Saturday and Sunday mornings and reliable with attendance What We Offer Consistent weekend morning schedule Friendly and supportive work environment Hotel industry experience and opportunities to learn Employee discounts and other benefits, where applicable If you are dependable, enjoy helping people, and take pride in providing great guest service, we'd love to hear from you! Apply today to join our team.