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Tamarack Lodge
Front Desk Hotel
Career Insights for Hotel Desk Clerk
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Based on Michigan data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,866 / year median in Michigan
Job Description
Tamarack Lodge is looking for a Front Desk Agent to join our team! We are hiring for first and second shift (7am-3pm) and (3pm-11pm). Full-time and part-time shifts are available! Responsibilities Greet and welcome guests upon their arrival Answer incoming phone calls and provide appropriate information Direct visitors to the appropriate areas Take reservations through the phone or in person Help guest check in for their reservation and check out when they depart Maintain the cleanliness and safety of the lobby at all times Communicate with customers and take necessary instructions from customers or management as needed Answer questions about our rooms and property Provide assistance to guests as needed Keep records of daily reservations, customers' comments, etc. Perform other tasks as directed by management to improve overall operations Skills & Qualifications Proven experience as a front desk agent, receptionist, or similar position in a hospitality or other commercial setting preferred, but not required. Knowledge of how various parts of a front desk work (receptionist's office, cashier's office, customer service, etc.) Ability to work well with others in a team-oriented environment.