Full-Time Night Auditor / Overnight Front Desk Agent Holiday Inn Express & Suites Belleville Holiday Inn Express & Suites Belleville is seeking a dependable, organized, motivated, and hardworking Full-Time Night Auditor / Overnight Front Desk Agent to join our team. This is a permanent, full-time overnight position for someone looking for stable, long-term employment in the hospitality industry. We are not looking to simply fill a shift—we are looking for a dependable, long-term team member who wants to become an important part of our hotel. You'll be joining a positive, team-oriented culture where employees are treated with respect, departments help one another, hard work is recognized, and dependable employees have opportunities to grow. We are looking for someone who takes ownership of their responsibilities, provides excellent guest service, stays productive throughout the shift, and can be counted on to keep hotel operations running smoothly overnight. Schedule Full-Time — 5 days per week 11:00 PM - 7:00 AM Must have open availability , including weekends and holidays Reliable and consistent attendance is required Reliable transportation is required Because the Night Auditor is responsible for the hotel during the overnight hours, dependability and punctuality are extremely important . Candidates must have reliable transportation and be able to consistently report to work on time for all scheduled shifts. Benefits Full-time employees are eligible for: Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Employee Hotel Discount Program Stable, year-round employment Positive and supportive team culture Opportunities for long-term growth within our hotel organization Night Audit & Front Desk Responsibilities Welcome and assist guests in a friendly and professional manner Perform guest check-ins and check-outs Manage hotel reservations by phone and through online reservation systems Verify guest information, payment methods, and credit card information Answer incoming telephone calls and guest inquiries Provide information regarding hotel rooms, rates, amenities, policies, and local services Handle guest requests and complaints professionally and promptly Assist guests with wake-up calls and other reasonable requests Maintain accurate guest accounts, reservations, payments, and hotel records Balance and reconcile daily hotel transactions Complete required Night Audit and end-of-day procedures Review hotel activity to ensure required daily tasks have been completed Prepare required reports and documentation for hotel management Communicate important overnight information to management and the morning shift Coordinate with housekeeping, maintenance, and other departments when necessary Confirm reservations and assist with group, VIP, and event-related reservations Follow hotel security, safety, cash-handling, and guest privacy procedures Address overnight situations calmly and professionally Maintain a professional appearance and demeanor while representing the hotel Breakfast, Cleaning & Stocking Responsibilities This is an active overnight position . During periods when front desk activity is slower, the Night Auditor is expected to remain productive and assist with maintaining the hotel.

Responsibilities include:

Begin setting up the hotel's continental breakfast at approximately 5:00 AM Ensure breakfast is properly prepared, stocked, clean, and ready for guests Clean and maintain the front desk and lobby areas during downtime Keep guest-facing public areas around the front desk clean, organized, and welcoming Stock, clean, and organize the hotel's Suite Shop Replenish merchandise, beverages, snacks, and supplies as needed Keep Suite Shop shelves and coolers neat and fully stocked Maintain a clean and organized front desk work area Complete assigned overnight cleaning, stocking, and organizational duties Help ensure the front desk, lobby, Suite Shop, and breakfast areas are clean, stocked, organized, and ready for the morning shift Technology & Hotel Systems Our hotel uses HotelKey PMS along with other hotel, reservation, payment, and guest-service systems.

Candidates should:

Be comfortable working with computers and technology Have basic computer and data-entry skills Be able to learn and efficiently use HotelKey PMS and other hotel systems Be comfortable working with online reservation platforms and third-party booking websites Accurately process payments and maintain guest and reservation information Previous HotelKey experience is a plus, but candidates with experience using other hotel property-management systems are encouraged to apply. What We Are Looking For The ideal candidate is: Dependable and punctual Organized and detail-oriented Motivated and self-directed Hardworking and willing to stay productive during downtime Reliable and committed to maintaining a consistent work schedule Professional in appearance and communication Friendly and customer-service focused Comfortable working independently during overnight hours Able to remain calm and professional when handling guest concerns Comfortable handling payments, balancing transactions, and completing reports Able to multitask and prioritize responsibilities Willing to assist with cleaning, stocking, and breakfast setup as part of the position Comfortable learning and using HotelKey PMS and other hotel technology Able to communicate effectively with guests, coworkers, and management Interested in becoming a long-term member of our team Previous hotel Front Desk or Night Audit experience is preferred . Availability Requirement Hotels operate 24 hours a day, 365 days a year . This position requires open availability for the overnight shift, including weekends and holidays . Applicants should only apply if they can reliably work the required overnight schedule and have dependable transportation to and from work. If you are dependable, motivated, organized, take pride in your work, and are looking for a stable full-time position with benefits and a strong team culture , we encourage you to apply and become part of the Holiday Inn Express & Suites Belleville team.

Job Type:

Full-Time Schedule:

5 days per week

Hours:

11:00 PM - 7:00

AM Shift:

Overnight /

Night Audit Availability:

Open availability, including weekends and holidays

Benefits:

Paid Time Off, Health, Dental, and Vision Insurance Job Type:

Full-time Pay:

From $15.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

License/Certification:

driver's license (Required) Shift availability: Overnight Shift (Required) Ability to

Commute:

Van Buren, MI 48111 (Required)

Work Location:

In person