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Red Roof Warren Hotel

Front Desk Agent

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description

Job Summary We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients. Your organizational skills and technical proficiency will ensure smooth reservation management and efficient communication. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a professional, energetic environment. Responsibilities Greet visitors warmly, assist with check-in/check-out procedures, and direct them appropriately Manage multi-line phone systems, screen calls, and relay messages promptly and accurately Maintain organized and clean front desk. Provide excellent customer support by addressing inquiries via phone or in person with professionalism and courtesy Light cleaning of the lobby and back office areas Communicate with other departments to ensure property runs smoothly General computer knowledge is needed Time management Handle guest concerns and problem solve as needed Experience Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Bilingual abilities are highly desirable to assist diverse client needs Demonstrated experience in customer service, phone communication, and hospitality knowledge is preferred but not necessary Strong typing skills with attention to proofreading details and maintaining accuracy in documentation Join our team as a Front Desk Agent where your enthusiasm, organizational talent, and technical skills will make a meaningful difference every day!
Pay:
$14.00 - $17.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements