Front Desk Agent Hyatt Place Grand Rapids South - 4.0 Wyoming, MI Job Details Full-time From $15 an hour 9 hours ago Qualifications Computer operation Microsoft Outlook Phone communication Computer literacy Spreadsheets Client rapport building Word embeddings Administrative experience Data entry Telephone systems Multi-line phone systems Clerical experience Technical Proficiency Office phone management Full Job Description Job Overview We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with enthusiasm and professionalism. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and QuickBooks Handle scheduling tasks including calendar management and appointment setting for staff or clients Assist with clerical duties such as proofreading documents, preparing Word processing files, and organizing office supplies Support office management activities by coordinating mail distribution, maintaining cleanliness, and ensuring office equipment functions properly Provide excellent customer support by addressing questions, resolving issues, and maintaining professional phone etiquette Requirements Proven experience in office administration or front desk roles with strong clerical skills Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry tasks Technical proficiency with multi-line phone systems, office management tools, and computer literacy in general Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Strong communication skills, including bilingual abilities preferred to serve diverse clients or visitors Experience with QuickBooks or similar accounting software is a plus Demonstrated customer service orientation with professional phone etiquette and client communication skills Ability to manage time efficiently while handling multiple responsibilities simultaneously Previous personal assistant or administrative experience is advantageous but not required Join us as a Front Desk Agent where your proactive attitude and attention to detail will make a meaningful impact every day. We value energetic individuals who thrive on delivering outstanding service while supporting our office's smooth operation. This paid role offers a fantastic platform to grow your administrative expertise in a vibrant environment!

Pay:

From $15.00 per hour Expected hours: 24.0 - 40.0 per week

Work Location:

In person