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Holiday Inn Exp/Inver Grove Heights
Front Desk Agent (Part-Time) / Night Audit (On-Call)
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$29,966 / year median in Minnesota
Job Description
Front Desk Agent (Part-Time) / Night Audit (On-Call) Holiday Inn Exp/Inver Grove Heights Inver Grove Heights, MN Job Details Part-time $15 - $18 an hour 18 hours ago Benefits Paid time off Qualifications Proactive hotel and accommodations guest assistance Night audit Greeting customers Hotel room cleaning Hotel housekeeping Full Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include but are not limited to, registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Drive shuttle Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Ensuring cleanliness throughout the hotel Housekeeping duties may be assigned Laundry Additional tasks may be assigned May be scheduled Night Audit shift Friday Saturday nights to help cover when needed