Front Desk Agent Hyatt House Mall of America Minneapolis, MN Job Details Part-time | Full-time From $16.50 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Paid sick time Qualifications Computer operation Proactive hotel and accommodations guest assistance Greeting customers Shift management High school diploma or GED Property management systems (PMS) Computer skills Hotel experience Full Job Description Are you the life of the party? The person who brightens up every room they walk into? If you love meeting new people, bringing high energy, and thrive on weekend vibes, we have the ultimate front row seat for you! We're looking for a Weekend Front Desk Agent to lead the evening shift every Friday, Saturday, and Sunday from 3:00 PM to 11:00 PM . As our weekend face-of-the-business, you'll be the first impression for travelers, weekenders, and guests starting their weekend experience. What Makes You Great for

This Role:

Life of the

Party Energy:

You have an infectious smile, positive vibe, and natural hospitality talent. You know how to make people feel instantly welcomed.

Problem Solver Extraordinaire:

You handle guest requests with grace, humor, and speed.

People Person:

Conversation comes easy to you, and you love sharing local recommendations.

The ONE Major Must-Have:

Punctuality & Reliability. Because this is our prime weekend shift, our team relies on you to show up on time, every time. This position requires 100% attendance—calling off is not an option for this schedule. If you are rock-solid dependable and take pride in showing up on time, we want you!

Key Responsibilities:

Welcome guests with enthusiasm, check them in/out, and manage room reservations. Handle incoming calls, guest inquiries, and local recommendations with a upbeat attitude. Keep the lobby area organized, welcoming, and lively. Communicate effectively with housekeepers and night audit team members during shift handoffs.

Schedule & Hours:

Friday:

3:00 PM

•11:00

PM Saturday:

3:00 PM

•11:00

PM Sunday:

3:00 PM

•11:00

PM Total:

24 hours/week

Requirements:

High school diploma or equivalent. Previous customer service or hospitality experience is a plus (a positive attitude is a must!). Basic computer skills for managing guest management systems. Unmatched punctuality and dedication to your schedule.

Perks & Benefits:

Great, supportive team culture. Hotel Employee Discounts at ALL Hyatt Branded hotels! Sick Pay Ready to bring the energy every weekend? Apply today and let's talk! Hawkeye Hotels is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Job Types:

Full-time, Part-time Pay:

From $16.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Ability to work weekends and holidays

Experience:

Hotel experience: 1 year (Preferred) Shift availability: Night Shift (Required) Day Shift (Preferred)

Work Location:

In person