• This position is scheduled every Sunday from 7-3 PM with the occasional day off if needed.

Essential Functions:

1. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, processing reservations and credit cards. 2. Provides quality service for guests including providing pertinent information about the area. 3. Handle and resolve guest complaints. 4. Operate switchboard giving courteous, polite service. 5. Assist in training of new front desk staff. 6. Demonstrate good communication skills. 7. Perform basic math using a calculator. 8. Have legible handwriting. 9. Knowledge of computer equipment. 10. Record information in the clerk log book and shift reports. 11. Promptly report all incidents or occurrences of an unusual nature that could result in potential loss, damage, injury or other liability to individuals or Company property. 12. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. 13. Promote all marketing programs to the guest. 14. Responsible for accurate cash control to include keeping the cash drawer at a minimum and ensuring that the shift deposits balance. 15. Maintain a neat and clean appearance behind the front desk and in the lobby area. 16. Operate TDD equipment for hearing impaired guests. 17. Implement all company policies and procedures for safety and security. 18. Send and receive faxes. 19. Responsible for key control. Issues and receives both room keys and master keys. Mandatory Job Requirements 1. Read, write and speak English. 2. Neat, well-groomed appearance, You will be supplied a uniform top and you supply Khaki dress pants. 3. Must have a flexible schedule to include weekends and evenings. 4. Good communication skills. 5. Pleasant personality and excellent people skills. Accountability 1. Front desk section of Accounting Audit and Shoppers Report within acceptable range. 2. Maintains high level of Quality, Service and Cleanliness. 3. Maintains smooth operation and staffing of front desk. Experience or Training Required 1. High school education. 2. Previous desk experience preferred, but not necessary. Willing to train, if you have the willingness to learn. Complete front desk training program as required. Marginal Job Functions 1. Cleaning guestrooms and lobby area as needed. 2. Restocking front desk supplies. 3. Help with laundry, as needed. 4. Deliver cribs, towels or other items to guestrooms as requested. 5. Perform light maintenance duties. 6. Shovel during winter months.

Pay:

$14.00 per hour

Benefits:

Flexible schedule Free parking Shift availability: Day Shift (Preferred)

Work Location:

In person