Front Desk Agent Courtyard by Marriott is a extended hotel in Woodbury, MN. We are currently seeking a Front Desk Agent to join our team. Our ideal candidate has a positive attitude, enjoys interacting with people, and is eager to learn and grow in a fast-paced environment.
Duties include:
Greeting and checking in guests as they arrive at the front desk Answering phones and responding to emails from guests as well as other staff members Checking guests in and out, collecting payment, and processing refunds or payments using Apple Pay or credit cards Assisting guests with their luggage as they depart the property Entering guest information into the proprietary proprietary software used by all guests (i.e., Apple software) Filing information in the proprietary proprietary software used by all guests (i.e., Apple software) Other duties as assigned
Experience:
Minimum of 1 year of experience in customer service Experience with basic computer software Ability to work evenings and weekends required.
Job Type:
Full-time Pay:
$16.50 - $17.50 per hour
Benefits:
401(k) matching Employee assistance program Employee discount Flexible schedule Tuition reimbursement Job-related location requirement: Candidates must be within a 25-mile radius.