Front Desk Agent

Front Desk Agent The Broadway Columbia, a DoubleTree by Hilton - 5.0 Columbia, MO Job Details Part-time From $15 an hour 4 days ago Benefits Paid holidays Health insurance Dental insurance Paid time off Employee discount Flexible schedule Referral program Qualifications Record keeping Computer operation Guest relations Financial transaction processing Phone communication Computer literacy Upselling Greeting customers Financial record maintenance Computer skills Communication skills Entry level Customer complaint resolution Client interaction via phone calls Full Job Description Front Desk Agent The Broadway Columbia - a DoubleTree by Hilton | Columbia, MO Full‑Time & Part‑Time | $ 15.00 | $100 FT / $50 PT Sign‑On Bonus after 30 days Why You'll Love This Job Be the face of a downtown boutique hotel that pairs Midwest hospitality with Hilton perks. Enjoy Hilton travel discounts , employee meal discounts, and a friendly team that loves to promote from within. Consistent schedules - we're hiring for both AM and PM shifts (open availability preferred). What You'll Do Welcome every guest with a warm DoubleTree cookie and genuine smile. Handle check‑ins, check‑outs, phone & online reservations, and payment processing. Serve as the go‑to expert on rooms, rates, packages, and local hotspots. Coordinate with housekeeping to ensure rooms are impeccable and ready on time. Resolve issues quickly and professionally so every stay becomes a five‑star review. Upsell upgrades or amenities when they add real value for the guest. Keep accurate records of bookings, payments, and special requests. What We're Looking For Hospitality or customer‑service experience (hotel front‑desk experience is a plus). A calm problem‑solver who can juggle phones, guests, and tech with a smile. Strong communication, basic computer skills, and a knack for details. Ability to stand for your shift and lift up to 25 lbs occasionally. Open availability, including weekends and holidays (hotel never sleeps!) Perks & Benefits Sign‑

On Bonus:

$100 FT / $50 PT after 30 days Paid time off & holiday pay Medical, dental, and life (full‑time) Worldwide Hilton Team Member Travel Program Referral bonuses and monthly recognition awards

Pay:

From $15.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Referral program

Work Location:

In person