PH:

816-857-7777 Hours 7am-3pm & 3pm-11pm. Summary Join Best Western as a Front Desk Agent in the United States. In this vital role, you will be the first point of contact for our guests, ensuring they receive exceptional service during their stay. Based at our hotel location, you will contribute to creating a welcoming environment that reflects our commitment to hospitality excellence. Responsibilities ' Greet and check-in guests efficiently while providing outstanding customer service. Manage reservations and handle guest inquiries with professionalism. Address guest concerns promptly and effectively to ensure satisfaction. Maintain accurate records using multi-line phone systems and front desk software. Collaborate with team members to ensure smooth hotel operations. Uphold hotel policies and procedures to ensure safety and security. Assist with night audit procedures as needed. Promote a positive guest experience through attentive service and hospitality.

Job Types:

Full-time, Part-time Pay:

From $15.00 per hour

Benefits:

Employee discount

Work Location:

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