Oasis Hotel Front Desk

Oasis Hotel Front Desk Oasis Hotel & Convention Center - 3.4 Springfield, MO Job Details Full-time $16 - $17 an hour 1 day ago Benefits Wellness program Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Referral program Qualifications Computer operation Operating systems Guest relations Sanitation Productivity software Time management Full Job Description Apply online : https://careers.primeinc.com/guest-service-agent/ The Oasis Hotel & Convention Center, located in Springfield, Missouri is currently seeking a highly motivated Front Desk Agent to join our award winning team! This position will include a combination of both 1st & 2nd shifts. Weekends are required At the Oasis Hotel & Convention Center, an Ascend Hotel Collection Member, our associates are committed to providing excellent guest service each day at our vibrant, resort inspired hotel. Our unique company culture is full of fun and excitement, and the company benefits are second to none. We pride ourselves on having a large number of long term associates who have found a fulfilling career in the hospitality industry working at the Oasis. This Opportunity Features the

Following Benefits:

Unbeatable Health/Dental/Vision Insurance Benefits at Extremely Reasonable Rates

FLEXIBLE SCHEDULE

Vacation & Sick Time On Site Fitness Club:

Weight Training Center, Cardio Lounge, Aerobics & Yoga Classes, Basketball Court On Site Salon, Spa & Barbershop On Site Daycare Center On Site Doctor's Office & Chiropractor An Innovative Wellness Program that Pays You to be Healthy Tuition Reimbursement Programs Unlimited Amount of Growth Potential - The Size of Prime Gives You Opportunities The Guest Service Agent is responsible for providing our guests with extreme guest service, efficient and effective registration and billing services in a professional, friendly manner.

Responsibilities:

Greets guests in a friendly and professional manner Engage each guest and listen attentively to their request. Resolve in a timely manner. Perform accurate check -ins and check-outs of guests daily Answer the telephone in a timely and professional manner Make reservations both over the phone and in person Run daily reports to check reservations for accuracy and identify any special requests Responsible for cash float throughout shift and ensures cash drawer balances correctly at the end of shift Anticipate and address guest's service needs Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Lean and adhere to all fire and emergency procedures, to ensure guest safety and security. Participates in evacuation if necessary.

Requirements:

Experience in Guest Services, with a strong knowledge of Springfield and surrounding areas. Excellent communication, guest service and time management skills Must be able to organize, plan ahead and manage workload. Ability to work effectively in a fast-paced and multi-tasked environment. Knowledge of the hotel industry beneficial Excellent computer skills, specifically in Microsoft Office. OPERA operating system experience beneficial Must be able to work calmly in a faced paced environment. Must be a clear thinker, remaining calm and resolving problems using good judgement Work cohesively with co-works as part of a team Must have a positive and professional upbeat personality with a desire to deliver extreme customer service to our guests. Will work a varied schedule of evenings, weekends and holidays Weekends are required Apply online at https://careers.primeinc.com/guest-service-agent/

Job Type:

Full-time Pay:

$16.00 - $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance

Work Location:

In person