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Front Desk Clerk
Job
Quality Inn and Suites
Hattiesburg, MS (In Person)
$20,800 Salary, Full-Time
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Job Description
Front Desk Clerk 3.2 3.2 out of 5 stars 6511 U S Highway 49, Hattiesburg, MS 39401 From $10 an hour
- Full-time Quality Inn and Suites 4,883 reviews From $10 an hour
- Full-time ```Job Summary``` We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will provide exceptional customer service and ensure a positive experience from check-in to check-out. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you. ```Duties```
- Greet guests and provide them with a warm welcome
- Assist guests with check-in and check-out processes
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and complaints in a timely and efficient manner
- Process payments and maintain accurate records
- Collaborate with other hotel staff to ensure guest satisfaction
- Perform night audit duties as required ```Experience```
- Previous experience in a customer service role, preferably in the hospitality industry
- Strong communication and interpersonal skills
- Multilingual abilities are a plus
- Familiarity with hotel operations and reservation systems
- Knowledge of phone systems and basic computer skills
- Ability to handle difficult situations with professionalism and diplomacy
- Excellent organizational skills and attention to detail If you are looking for an opportunity to be part of a dynamic team in the hospitality industry, we invite you to apply for the position of Front Desk Agent.